Freebox Server (Ultra V9/ Pop V8/ Delta V7 / Revolution V6 / Mini 4K)

  • État Fermée
  • Pourcentage achevé
    100%
  • Type Anomalie
  • Catégorie Non trié
  • Assignée à Personne
  • Système d'exploitation Tous
  • Sévérité Haute
  • Priorité Très Basse
  • Basée sur la version 4.7.8
  • Due pour la version Non décidée
  • Échéance Non décidée
  • Votes
  • Privée
Concerne le projet: Freebox Server (Ultra V9/ Pop V8/ Delta V7 / Revolution V6 / Mini 4K)
Ouverte par edlinger - 14/01/2024
Dernière modification par Thibaut Freebox - 15/01/2024

FS#38887 - Mails provenant d'Exchange online non reçu dans boite mail free.fr

Bonjour,

Le mails provenant de Exchange Online n’arrivent jamais, il y a des échecs de livraisons systématique:
Les mails proviennent de boites mail pro style effem.com

mail de l’assistance Microsoft

Hello,
The free.fr Internet Service Provider is throttling emails sent by Exchange Online and it causes some delivery failures. This is something that the recipients need to engage free.fr support to help resolve as that service is blocking the message traffic.
If you have an alternate method of contacting any of the individuals you are trying to email at free.fr addresses, please use that to ask them to open a technical support case with free.fr support to look into this issue. They can let that support team know that they are not able to receive your business related emails.
Once the free.fr support team is aware of the issue they can begin to investigate and remedy the problem. They may not be aware of this issue yet.

Kind Regards,

Deanna

‘[{LED=451 too many errors detected from your IP (40.107.237.100), please visit http://postmaster.free.fr/};{MSG=};{FQDN=mx1.free.fr};{IP=212.27.48.6};{LRT=1/3/2024 7:58:50 PM}]’ The problem is that there may be many other customers who send from Exchange Online Protection edge and would use the same IP addresses. What the Free.fr filters may be doing is attributing all of these addresses to a single sender vs the shared service it actually is.
Please let me know if you are able to have the recipient begin a support case with the Free.fr email support team.

Pouvez vous faire quelque chose de votre coté ?

Fermée par  Thibaut Freebox
15.01.2024 10:51
Raison de la fermeture :  Ticket invalide
Commentaires de fermeture :  

Prise en charge par le SAV

loggoi a commenté le 15.01.2024 09:41

C'est complètement HS ici, ce site ne concerne que les bugs de firmware des boitiers freebox.

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